Are you passionate about e-commerce? Are you looking to join a community of business development professionals that support the growth of small and medium sized businesses? Or want to solve complex business problems with strategic impact for a population of selling partners? Amazon, one of the world's leaders in e-commerce is looking for a Strategic Accounts Lead for wholesale business to join its Third-Party Marketplace team based in Cairo, Egypt.
Working in a dynamic business development environment, your role will be focused on contributing to new acquisition wholesalers through hunting, specifically phone/email-based prospecting and recruiting of new merchants who can bring their competitive range of products, pricing and availability to Amazon. You will also work with our existing Wholesale merchants helping them to grow their business on Amazon by ensuring they understand Amazon’s products, services, systems and tools. You will be responsible for using feedback from the merchants to identify opportunities to improve Amazon’s products, services, processes, systems and tools. Lastly, Lead a variety of projects/programs that drive growth and improve Customer Experience and Seller Experience in Egypt. Partner with regional teams to drive automation and scalability across organization.
To be successful in this role you must have superior analytical, communication, and presentation skills. Operating in a fast-moving and sometimes ambiguous environment, working autonomously and taking full control & responsibility for achieving business objectives.
Key Responsibilities include:
- Identify, prospect, and recruit high-potential wholesalers to become our selling partners on Amazon Marketplace.
- Effectively prioritize and lead a portfolio of Wholesalers selling to realize the product family's opportunities and goals (both Inputs/Outputs metrics).
- Be your seller partners' consultant, providing them with data-driven insights and advice to optimize their success and grow their business
- Identify key business opportunities via spotting popular brands, trends, and pricing to ensure managing the portfolio toward a growth plan
- Conduct deep dive analysis on issues affecting selling partners' business performance and provide the Voice of the Seller as an input into product development and process improvement.
- Work closely with selling partners, educating them about Amazon’s high standards of Delivery and Customer Experience
- Track and report business development results, analyze data, interpret reports and information, and publish recommendations & action plans for your portfolio of selling partners.
- Partner with multiple stakeholders to align programs and initiatives to help drive the growth of your selling partners portfolio.
- Lead a variety of projects/programs that drive growth and improve Customer Experience and Seller Experience in Egypt.
- Partner with regional teams to drive automation and scalability across organization.
- Bachelor's degree or equivalent
- 5-7 years of experience in account management, sales, or business development
- Strong relationship-building and networking abilities
- Excellent communication and writing skills
- Strong Data analysis and reporting skills
- Project/program management experience
- Ability to work independently and as part of a team
- Adaptability and flexibility in a fast-paced environment
- Proficiency in Microsoft Office
- MBA
- Prior experience in marketplace or e-commerce environments
- Prior experience working with Wholesalers