Sr. Supervisor, Converged Transport Tools Operations
ref :L5XY5V8R | 23 oct. 2024
date limite de candidature : 23 janv. 2025
Smart Village Giza Egypt - Egypte
- Help in developing, implementing and enforcing network quality standards and controls across the Converged Transport department (Mobile Core Data Network Operations, Corporate Data Network & Security Operations, Converged Data Network 1st Line Support & Telco Cloud Operations, Converged Transmission Operations and Fixed Core Data Network Operations)
- Ensure automation and digitalization of all transport operation processes and tools
- Handle all SW related issues including SW development , integration and automation for all transport tools.
- SW development , integration and operations for all the tools required to enhance transport network operations performance
- Leading the implementation and management of the best practice processes (change management, incident management, problem management, KEDB, configuration management and request fulfillment) and ensure that they are always being followed by Converged Transport operations team members and their stakeholders.
- Ensure Converged Transport operations processes are aligned with the business requirements.
- Managing Converged Transport Inventories with all vendors and build the SW and the process to automate these activities
- Responsible for the implementation of all ITIL best practice processes inside our department including design , implementation , control , automation and measurement .
- Reponsible for all SW development and integration activities to calculate and measure all major department KPIs and network performance indicators
- Build knowledge management DB for all team members .
At least one year experience in software development Very good knowledge of JavaScript/Node.js and Python. Familiarity with relational databases, particularly PostgreSQL. Basic understanding of different networking concepts. Exposure to frontend development, preferably with React. A basic understanding of caching mechanisms like Redis is a plus. Eagerness to learn and grow in a fast-paced environment. Certification and knowledage is preferable in (ITIL-V3/4) Good knowledge of Mobile technologies , network concepts and devices. Good understanding for contracts/vendors management Ability of collecting and validating different types of data with high level of accuracy. Very good communication and negotiation skills Very good English both written & spoken. Very good computer skills. Self Motivated & result oriented. Ability to get adapted with different work platforms.
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