talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
• Aim to constantly improve people operations service delivery with excellent customer service by identifying challenges and recommending opportunities for improvements, constantly thinking outside of the box in terms of solutions.
• Trusted Business Partner to the executive team. Coach and support local leadership team in
identifying and managing people interventions to improve business performance, to build
initiatives and programs that drive the business agenda as aligned with the corporate strategy.
• Act as a people advisor, providing coaching and advice in people-related questions, policies,
procedures, and legislation.
• Deliver ongoing people operations projects and employee engagement activities.
• Recommend, implement, and update policies and integrated processes in order to ensure relevant people operations services and consistent standards of employment.
• Partner closely with the People Operations Centers of Excellence to drive the implementation of key people processes and projects with the local team.
• Secure clean and trackable employee data using the people systems to provide managers
information and reporting on people-related data as required to support people-related decision-making.
• Keep up to date on people operations policies and procedures with relevant legislative changes and act as an expert in Labor law.
Qualifications
• Experience managing and developing team members.
• You must have a minimum of 5 years of experience within the respective field.
• Minimum 3-5 years of HR experience at a generalist level.
• Strong project and stakeholder management experience both internally and externally.
• Language skills: English and Arabic