Welcome to the world of Mrsool! Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.
What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. This extraordinary feat is made possible by our extensive fleet of dedicated on-demand couriers. With their unwavering dedication, they ensure that your desired items reach your doorstep, no matter where you are.
Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button.
As a Real-Time Management in Mrsool’s Call Center, you will be responsible for overseeing the daily operations of our customer service teams in real-time. You will monitor and adjust agent performance, handle resource allocation, and ensure that service level agreements (SLAs) are met. Your role will focus on making immediate adjustments based on call volume, managing real-time performance metrics, and ensuring an optimal customer experience at all times.
If you're eager to take on this rewarding opportunity, we’d love to hear from you. Apply today!