Spa Therapist - InterContinental Cairo Citystars Hotel

Are you looking for an incredible opportunity to make a difference in a GPTW certified hotel? Look no further! InterContinental Cairo Citystars Hotel, an IHG Egypt Hotel, is seeking a Spa Therapist to join our exceptional team. 

At InterContinental Cairo Citystars Hotel, we pride ourselves on creating a workplace where our employees thrive. We do more than satisfy our guest’s curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Every day brings new discoveries, fresh ideas, and unexpected journeys.  

Just like our hotels, no two colleagues are the same. We’re curious about you. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighborhood story to life? At InterContinental Cairo Citystars, we’re excited to meet spirited characters who can delight the most curious guests.  

Join our extraordinary world!

A Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards.

Here’s a little taste of your day-to-day:

• Perform Spa Treatments according to the guest preference.
• Coordinate with reception colleagues regarding bookings and availability.
• Create a warm welcoming & friendly atmosphere.
• Be very aware of environment hygiene standards as well as maintain the highest standard in personal hygiene.
• Conducts a number of daily inspections to ensure cleanliness of areas under management, reporting defects and cleanliness issues to appropriate personnel.
• Maintain Health and Safety aspects of Spa/Spa Treatment Rooms.
• Ensure all Spa equipment is in working order.
• Participate in “product knowledge days” to learn about new product and methods.
• Administer uniformity/consistency in treatments.
• Sell products in line with customer needs.
• Be aware and understand the holistic benefits of all treatments offered.
• Clean up at end of each shift and after servicing each client.
• Apply suggestive retail selling techniques to maximise service and recognise opportunities to sell, add-on sell, and up-sell
• Promote enthusiastically all classes, activities, treatments & services that are offered in Spa & Recreation.

What We need from you

• Ability to build rapport with guests in a multicultural environment and passionate about creating unforgettable guest experience.
• Previous demonstrated experience in a 5 stars hotel as a Spa Therapist preferably with a luxury hotel setup.
• Ability to read, write, speak and understand English language to effectively communicate with guests. 

Why joining IHG?  

GPTW Certified Excellence: Our commitment to creating a great workplace has been recognized by the prestigious Great Place to Work® certification. Join us and contribute to maintaining our exceptional work environment that fosters growth, collaboration, and happiness. 

Endless Opportunities: As part of the IHG family, you'll have access to a world of possibilities. IHG is a global leader in the hospitality industry, offering a wide range of career advancement opportunities and professional development programs. 

Unforgettable Experiences: Join a team that delivers unforgettable experiences to our guests. At InterContinental Cairo City Stars Hotel, we strive to create memorable moments for every visitor, and you'll be an integral part of that journey. 

What you can expect from us: 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?