Services Supply Chain Lead

Job Description Services Supply Chain Lead - 0095HQ o Monitor and drive resolution of Customer claims generated by Field Services Supply Chain o Communicate to Supply Chain new product introduction plans & service termination plans (end of life) and associated impact on parts requirements. o Maintain lead-times requirements (deducted from Operations response time ambition by geography and by type of contract) § Remaining requirements for completion o Actively Drives Process improvement activities within the cluster and with Peers using the appropriate channels including Skills Networks, community tools and with the Global SC teams. · Deploy the Global Field Services Supply Chain Scorecard o With Cluster Field Services Leaders and Global Field Services Supply-Chain

Qualifications

About You

· Education bachelor’s degree in engineering, supply chain or similar
· Language Skills: Fluency in English required,
· 6-10 Years of Experience in Supply Chain operations & Logistics (transport, distribution center, manufacturing)
· Experience in projects management, or cross-functional management of process performance
· Customer facing / support experience (CCC Filed Services, CLO)
· Ability to deal with crisis management, handle exceptions.
· Knowledge in Supply Chain planning processes: Forecasting, Inventory planning, DRP/MRP
· Knowledge in ERPs and Supply Chain Planning IT Tool

Primary Location

: Egypt