Senior UX/UI Designer - Jumia (Full Time)

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

What You Will Be Doing:

• Manage, mentor, and inspire a team of 5 UX Designers, fostering a collaborative and high-performing team environment.
• Conduct regular one-on-one meetings, performance reviews, and provide constructive feedback to support professional growth and development.
• Lead team meetings and workshops to share insights, align on design strategies, and promote best practices in UX design.
• Collaborate with cross-functional teams, including Product Management, Engineering, and Marketing, to ensure alignment and effective communication.
• Lead the design process for key projects, from research and ideation to prototyping and user testing.
• Create wireframes, mockups, and interactive prototypes that align with business goals and user needs.
• Conduct user research and usability testing to gather insights and validate design decisions.
• Advocate for the end-user by ensuring that all design solutions are user-centered and data-driven.
• Stay up-to-date with industry trends and emerging technologies to continuously improve design processes and deliver innovative solutions.

What We Are Looking For:

• 5+ years of experience in UX design, with at least 1 year in a leadership role.
• Experience with e-commerce platforms and designing for online retail environments.
• Proven experience managing and mentoring a team of designers.
• Strong portfolio demonstrating expertise in UX design, including research, wireframing, prototyping, and user testing.
• Proficient in design tools such as Figma, Sketch, Adobe Creative Suite, etc.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong analytical and problem-solving skills with a keen eye for detail.

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders