To undertake all technical responsibilities for the delivery of services and engineering projects, as per assignment with maintaining project's delivery on time.
Analyses customer problems and resolves and closes customer complaints, as per assignment from the Technical Team Leader.
Reports the status of the customer service provided to the Technical Team Leader.
Prepares Engineering Software/ Hardware design documents for review by the Technical Team Leader.
Undertakes the implementation and coding of software.
Assigns engineers and technician to undertake the installation activities and follows-up on their work.
Undertakes the testing process including all internal, workshop, factory acceptance testing (FAT) and site acceptance testing (SAT).