Identify and validate key business requirements to define project needs and establish primary objectives.
Conduct feasibility analysis and define project scope. Collaborate with the project team to prioritize deliverables.
Manage external stakeholder expectations, scope, and communication. Work closely with business users and support functions to understand use case requirements.
Develop detailed process documentation and collaborate closely with the development team.
Obtain sign-off on solution design documents and ensure successful User Acceptance Testing (UAT).
Support live automation and handle change requirements within a structured change control process.
Lead process re-engineering for client business processes as needed, applying Lean Six Sigma methodologies when appropriate.
Requirements
Proficient in the Software Development Lifecycle (SDLC), with experience in both Waterfall and Agile methodologies.
Knowledgeable in diverse technologies, including J2EE (JSP, Servlets, EJB, XML, Java), .Net (C#, ASP, S#), Oracle, PostgreSQL, DB2, and MS/SQL.
Bachelor's Degree in Computer Science or Engineering.
Certified in Business Analysis or Agile Product Ownership; Six Sigma certification is a plus.
Experienced in business process analysis, with strong knowledge of at least one process modeling notation (e.g., BPMN or UML) and proficiency in tools such as MS Visio or ARIS.
Background in Finance, Operations, or HR is an asset.
4+ years of experience in Business Analysis.
Fluent in English, with additional languages considered an advantage.
Strong verbal, written, and interpersonal communication skills.
Proven experience with RPA software implementation, including UiPath, Blue Prism, or Automation Anywhere.
