Identify and validate key business requirements to define project needs and establish primary objectives.
Conduct feasibility analysis and define project scope. Collaborate with the project team to prioritize deliverables.
Manage external stakeholder expectations, scope, and communication. Work closely with business users and support functions to understand use case requirements.
Develop detailed process documentation and collaborate closely with the development team.
Obtain sign-off on solution design documents and ensure successful User Acceptance Testing (UAT).
Support live automation and handle change requirements within a structured change control process.
Lead process re-engineering for client business processes as needed, applying Lean Six Sigma methodologies when appropriate.
