Job Summary:
The Software Arch / Platforms works closely with sales teams to demonstrate platform
solutions, addressing customer needs and ensuring that proposed solutions align with business
objectives. This individual is responsible for explaining the technical features of a platform,
managing proof-of-concept (PoC) engagements, and supporting customers throughout the
sales cycle. The role requires in-depth knowledge of platforms (e.g., cloud, DevOps, application
platforms) and the ability to articulate how these solutions fit into a customer’s technology
ecosystem.
Key Responsibilities:
Customer Engagement:
o Collaborate with sales teams to identify customer needs and challenges related
to platform solutions.
o Conduct discovery sessions to understand the customer's current environment,
technical requirements, and future goals.
o Lead technical product demonstrations and presentations that showcase platform
capabilities (e.g., cloud computing, SaaS applications, DevOps tools).
Solution Design & Architecture:
o Design platform-based solutions, including infrastructure, application deployment,
and integration with existing systems.
o Work with customers to create tailored architectures, addressing issues such as
scalability, security, performance, and integration.
o Prepare and deliver technical documentation, solution architecture diagrams, and
technical proposals.