Cairo, Egypt
Senior Payroll & ER Specialist - Q125
Job Description:
NOK HC is an Egyptian S.A.E Company, founded in 2018 with a clear vision to redefine benchmarks for the Human Resources Outsourcing industry by providing full-fledged HR Services to support companies offloading multiple processes and technologies such as benefits and payroll and focus more on its core business operations.
Job Title:
Senior Payroll & ER Specialist.
Job Summary:
As a Senior Payroll & ER Specialist, you will be responsible for overseeing and managing the end-to-end payroll processes for our employees. Your primary focus will be on ensuring accurate and timely payroll processing, compliance with statutory regulations, and providing guidance to junior payroll staff. This role requires a strong understanding of Egyptian payroll legislation, attention to detail, and the ability to handle complex payroll scenarios. You will play a key role in maintaining payroll accuracy and providing exceptional service to our employees.
Job Responsibilities:
Employee Relations (ER):
1.Conflict Resolution:
oAddress employee grievances and conflicts promptly and effectively.
oMediate disputes and recommend fair and consistent solutions.
2.Investigations:
oConduct thorough investigations into complaints, harassment, or misconduct allegations.
oPrepare detailed reports and maintain documentation.
Payroll Management:
1.Payroll Processing:
oOversee the end-to-end payroll process, including regular and off-cycle payrolls.
oEnsure accurate data entry for employee hours, benefits, and deductions.
2.Compliance:
oStay updated on local, state, and federal payroll laws and regulations.
oEnsure timely tax filings, deductions, and compliance reporting.
3.Auditing & Reporting:
oConduct regular payroll audits to ensure accuracy and prevent errors.
oGenerate reports for management on payroll metrics, overtime, and benefits costs.
4.System Management:
oMaintain and optimize payroll software and related HR systems.
5.Employee Support:
oAddress employee payroll inquiries and resolve discrepancies.
oEducate employees on payroll policies and procedures.
Key Requirements:
Bachelor's degree in Human Resources, Business Administration, or a related field.
Exceptional fluency in English, both written and spoken.
A minimum of 2 years of proven experience in a similar HR role, preferably in an outsourcing environment.
Expertise in using Odoo or similar HR management systems.
Strong communication skills, with the ability to effectively engage with employees at all levels.
Outstanding organizational and time-management abilities to manage multiple tasks efficiently.
Excellent problem-solving skills.
Experience in onboarding and offboarding processes.
Previous experience conducting employee investigations.
In-depth knowledge of labor law and its application.
Hands-on experience in HR account management within the outsourcing industry.
Job Conditions:
Location: Maadi.
Work Mode: Office Based.
Work Benefits
Competitive salary.
Medical & Social Insurance.
Paid time off (PTO) and holidays.
Professional development opportunities.
Flexible work arrangements.
Required Skills:
Payroll Processing Outsourcing Grievances Legislation Overtime Attention To Detail Business Operations Communication Skills Onboarding Salary Employee Relations Account Management Tax Metrics Human Resources Insurance Data Entry Payroll Regulations Administration Documentation Software Business English Communication Management
