Company Description SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 93,000 employees, SGS operates a network of over 2,400 offices and laboratories around the world. Job Description Main Purpose of Role
To support planning and conduct management system audits in accordance with SGS procedures to enable delivery of assessment and certification services that meet customer requirements and appropriate accreditation standards
To assist in business development as required and to provide specific technical support to expand the Company's capability to offer valued services to customers
Key Accountabilities
Conduct audits (either desk-based or on client's sites) in accordance with established procedures and approved plans, maintaining a high standard of service delivery
Complete all chargeable work within the required budget and timeframe to ensure customer satisfaction and efficiency of the business
Ensure completion of all assigned work and relevant documentation and upload into the SGS system in accordance with required procedures, deadlines and standards to fulfil customer expectations
Provide accurate and timely reporting as required by line management to assist the planning and management of operations
Ensure effective follow-up and timely close-out of non-conformities in accordance with established procedures
Manage personal schedule to work efficiently and to meet target changeability requirements as defined by the Operations Manager
Project-manage auditing teams, as appropriate, to maximize efficiencies, enhance client satisfaction and ensure compliance with standards
Undertake personal professional development and ensure appropriate training records and personal logs are updated and submitted to the NB to maintain relevant auditor registrations and competency codes and relevant industry knowledge
If required, to provide technical support and staff training to all parts of the business to enhance the service capability of the business
Support business development activities as required (including follow up and/or referral of inquiries, sales visits, assistance at events, seminars, etc) to enable on-going growth of the business
To manage personal expenditure required to fulfil the role aligned with local SGS policies in order that customer relations and profitability of the business are not compromised
To maintain a full knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective technical reviews.
At all times adopt a safe and professional behaviour by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company's policies and procedures
Ensure full compliance with the Company's Code of Integrity and Secrecy and Non-Disclosure Agreement
Qualifications
Ideally able to demonstrate ability to identify and capitalize on any potential to maximize sales/revenue generated by the business
Able to motivate and lead others in a 'project team' environment
Results oriented
Bachelor of Engineering, preferably in Automotive, Mechanical, Mechatronics or Project Management Engineering. Certifications in IATF & ISO 9001.
Has +5 years full time appropriate practical experience (including two (2) years dedicated to Quality Assurance and/or Quality Management activities in an automotive manufacturing organization (experience in industries with similar scopes of applicability is acceptable)
Has knowledge of automotive core tools (SPC, MSA, Control plan and FMEA)
Effective interpersonal skills; able to develop good working relationships with people at all levels
Must be IT literate i.e., competent in the use of MS Office applications and preferable experience of using large and complex databases
Willingness to learn and adapt to change - committed to continuous personal and professional development
Has working knowledge of English language and Language required for Local clients
Additional information
Approved IATF 16949 auditor or lead auditor with another CB
Successfully pass Training Courses in relevant specialty standard (IATF 16949:2016)
Successfully pass ISO 9001 Lead Auditor Course
Specific Courses in Quality/six sigma will be as asset.
