Coordinate with all Raya Lines of Businesses' (LOBs) HR teams to analyze the HRIS requirements, develop and implement various HRIS procedures and prepare customized reports for various finance and HR teams.
Coordinate with IT teams to solve any HRIS issues related to the database or the application and to escalate any issues to the system provider to provide efficient solutions.
Support the HR team in daily operations, maintenance, enhancements, and troubleshoot of HR systems and interfaces by customizing any required reports and provide upgrades if required and monitor HRIS systems. Create any needed operational manual that is required after any new process, or update the existing ones.
Analyze the HR data and recommend appropriate solutions to all issues and analyze all data.
Design the database to be ready for creating any statistics reports and maintain integrity of all data for any HRIS system.
Research and suggest applications to facilitate the HR daily operations.
Participate in all system tests or Disaster Recovery (DR) tests to ensure compatibility of production design into functional design.
Manage any communication between Raya Holding, system providers and the LOBs HR team as and not limited to: reporting issues, invoices payments, license tracking, … etc.
