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Senior Application Support Specialist
Location Mivida Project Building B2 5th Settlement, Cairo, CAIRO, 11835, Egypt Category Engineering Job Id HRD256443 JOB DESCRIPTION
Launch innovations in nearly every commercial and defense aircraft platform
We have an opportunity for a Senior Application Support Specialist. As a Senior Application Support Specialist here at Honeywell, you will play a critical role in the implementation of complex applications and solutions that drive innovation, safety, and efficiency across various industries. You will work within cross-functional teams on cutting-edge projects that transform the way businesses operate.
Key Responsibilities
Provide technical support for variety of software applications in implementation phase. Manage software installations, deployments, configurations, UAT and updates. Participate in Implementation and installation of software applications at virtualized environments. Demonstrate significant understanding of the solution architecture of the entire solution. Perform testing to diagnose software functional failures, identifying root causes and corrective actions. Identify and troubleshoot issues, log defects, and provide detailed reports. Provide technical support to end-users and clients, troubleshooting and resolving software applications related issues. Work with cross-functional teams, including offshore developers, IT administrators to address and resolve software application issues. Identify and escalate recurring technical issues to the appropriate teams for further investigation and resolution. Ensure overall functional quality of released applications across required platforms and mechanisms. Respond to support tickets and service requests in a timely and efficient manner.
YOU MUST HAVE
Bachelor’s degree in computer science or equivalent 6+ years of experience in a similar role Excellent written and verbal communication skills in English. Well-developed problem solving and troubleshooting abilities. Strong understanding of networking concepts and protocols (TCP/IP, DNS, etc.) a plus. Working experience in application servers (Ex. Apache Tomcat, NGINX) General database knowledge and experience in database engines (MS-SQL, and PostgreSQL) Experience with OS Administration (Linux or Windows) Proficiency in programming/scripting languages (e.g., Python, Java, JavaScript) - An Advantage Application support and Implementation experience in virtualized environments – An advantage Experience in Postman tool for API testing of some scenarios - An advantage
WE VALUE
Knowledge of industry best practices and emerging technologies Ability to work in a fast-paced and dynamic environment Passion for innovation and continuous learning Attention to detail Excellent problem-solving capability
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!
#TheFutureIsWhatWeMakeIt
#LI-Hybrid
Additional Information
JOB ID: HRD256443
Category: Engineering
Location: Mivida Project Building B2 5th Settlement,Cairo,CAIRO,11835,Egypt Exempt
Engineering (GLOBAL)
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