We are seeking a detail-oriented and proactive Estimating Operations Analyst to join our team. This role will work closely with our Estimating Coordinator team to utilize Salesforce as part of a project aimed at improving our estimating operations and workflow. The ideal candidate will have a strong background in Salesforce, project management, and process improvement, with a focus on enhancing efficiency and accuracy in our estimating processes.
**Key Responsibilities: **
- Collaborate with the Estimating Coordinator team to understand current workflows and identify areas for improvement.
- Develop and implement Salesforce solutions to streamline estimating operations, including data entry, tracking, and reporting.
- Train team members on Salesforce functionalities and best practices to ensure effective utilization of the platform.
- Monitor and analyze key performance indicators (KPIs) to measure the effectiveness of implemented solutions and identify further improvement opportunities.
- Work with cross-functional teams, including Sales, Operations, and IT, to ensure seamless integration of Salesforce with other systems and processes.
- Provide ongoing support and troubleshooting for Salesforce-related issues within the estimating team.
- Document processes, configurations, and user guides to ensure knowledge transfer and sustainability of improvements.
Work Schedule and Hours:
This position follows US Central working hours and days, meaning in Egypt/Jordan employees are expected to work from 4PM-1AM Monday - Friday.
RequirementsQualifications and skills required:
English speaking
Excellent communication skills (written & verbal)
Strategic problem-solver with an eye for detail
Informative – Provides timely information to the organization and employees so they can make accurate decisions
Trustworthy & Reliable – Direct individual who can present the unvarnished truth in an appropriate and helpful manner; confident; admits mistakes
Interpersonal Savvy – Relates well to all kinds of people, constructive and effective relationships, good communication
Organized – Resourceful and takes initiative; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. Ability to prioritize.
