Sales Team Leader-Automotive

Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.

As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Sales Team Lead - Automotive, you will oversee and lead the activities of an Automotive sales team. You will be responsible for managing a field sales team of around 5-10 agents that may cover multiple districts and/or regions.

KEY RESPONSIBILITIES

• Participate in hiring and training sales executives;
• Organise and oversee the schedules, territories, and performance of sales executives;
• Conduct performance evaluations that are timely and constructive;
• Handle discipline of employees in accordance with company policy;
• Provide leadership to the sales team;
• Meet planned sales goals;
• Train the new team members in scanning their districts, sales training, account management, collections & data entry on Google Sheets and CRM;
• Set individual sales targets with the sales team;
• Track sales goals and report results as necessary;
• Follow up on the collection of sales and other KPIs;
• Create and follow up on all team’s accounts management activities;
• Suggest new “street scanning” tactics and ensure new team members are on top of their districts;
• Monitor competition in his domain and recommend actions to counter their strategies;
• Identify and analyse customer preferences to properly direct sales efforts;
• Assign and set targets and objectives for sales teams;
• Consult with potential customers to understand their needs; identify and suggest equipment, products, or services that will meet those needs;
• Resolve customer complaints, staffing problems, and other issues that may interfere with efficient sales operations;
• Handle customer escalations;
• Act as a company representative to build an ongoing healthy business relationship with dubizzle’s clients in his assigned territory;
• Review and set the Monthly and quarterly evaluations;
• Review team KPIs and align the team with the preset goals;
• Coach, train, shadow, and lead on-ground team(s) and on-phone team(s) to achieve growth goals;
• Plan, conduct, and follow up on the team’s personal and sales skills development plans;
• Monitor and evaluate audits and ensure sales quality is as per dubizzle’s quality standards;
• Perform other duties as assigned.