About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Sales Manager - Corporate who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
As the Sales Manager – Corporate reporting to the Director of Sales, you will be responsible for full account management and business development in the Negotiated (Corporate) and MICE segments. Meeting set targets, quarterly goals and assisting the Director of Sales with information gathering, segment insights and segment strategy. Engaging with portfolio of accounts through sales activities such as site inspections, entertainment on and off property and networking engagements.
To thrive in this role you will have a hunger for results, have strong negotiating and influencing skills, be innovative and a bundle of energy with a positive mind-set. You will possess a thirst for multi-tasking, working independently or in collaboration, to meet tight deadlines whilst managing multiple projects simultaneously.
What will do
- Promote and sell negotiated and MICE business to a defined vertical and/or geographic market
with emphasis on site selection and brand strategic partnerships. - Ensure that sales activities, top accounts and bookings are focused to yield maximum
revenue per available room. - Generate Hotel's awareness and develop business opportunities through direct
phone sales; direct sales calls, tradeshows and networking groups. - Set strategy for the segment and provide market insights and comp set analysis
- Prepare any MICE or RFP proposals
- Negotiate RFP and group terms and conditions
- Perform daily telephone solicitations to new and existing accounts/customers.
- Promote awareness by providing presentations and personal sales calls.
- Maintain communication/relationship with WSO network, as well as other FS hotels toward achieving pre-determined revenue goal.
- Excellent knowledge of sales and marketing system; have a working knowledge of local and regional competition.
- Conduct all sales related interactions with the highest level of professionalism while maintaining specified Four Seasons standards.
- Assist with all guest inquiries within the sales and marketing department, including assisting with high telephone volume and walk-in site inspections. Participate in hotel specific, local, and Four Seasons sponsored sales blitz, and telephone blitz activity.
- Understanding and handling of the MeetingBroker, the Lanyon and the CVENT RFP systems.
- Conduct site inspections and client entertainment both on and off property
What you bring
- Education: Academic education or equivalent experience.
- Experience: Must have minimum 3-year experience in the same position. Proven sales track record is a plus.
- A strong grasp of this critical market segment having previously built solid and long-lasting relationships with key contacts
- A style that is authentic, engaging and strategic, based on identified business priorities and capable of driving team success
- Impeccable communication, negotiation and influencing skills
- The ability to organize, prioritize and meet tight deadlines in a fast-paced environment
- Reading, writing and oral proficiency in the Arabic and English language. Other languages are a plus.
- Travel required: in case of sales trips, conferences, training and special events.
What We Offer:
- Competitive salary, wages, and a comprehensive benefits package
- Excellent training and development opportunities
- Complimentary dry cleaning for employee uniforms/ business attire.
- Complimentary employee meals
- Complimentary stays at Four Seasons properties (based on availability), with discounted meals.
- Dental and medical/disability/life insurance
- Retirement pension plan
- Employee service awards
- Annual employee party/social and sports events
Schedule & Hours
- Full–time job with 5 working days a week.
