Sales Coordinator

Who Are We❓
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

What Will You Do❓

• Respond to and qualify real-time telephone and web inquiries coming from Foodics website and other communication channels regarding our company's products and services
• Do cold calls to generate new sales opportunities and endorse to the sales team, once converted
• Follow-up leads via phone and email to schedule meetings between prospects and Foodics sales team and insert leads into the CRM
• Handle inquiries and overcome objections regarding Foodics with an end goal of scheduling a sales demo
• Manage prospects with the ability to articulate value proposition, navigate objections, and foster relationships
• Communicate in a manner that establishes Foodics as an authoritative source and gives the prospect a feel for the brand
• Establish rapport on the phone and back it up with confident credibility
• Work closely with the entire sales operations team to accelerate the sales cycle and to extend our reach into target account
• Support marketing efforts by assisting in online, direct mail and other marketing campaigns

What Are We Looking For❓

• Bachelors degree holder in Communications, English or any business course
• Minimum of 1-2 years of customer service and/or sales experience preferred, but talented individuals with a passion for SaaS sales will be considered
• Confident in handling calls and making cold calls
• Excellent customer service skills - will never take a "NO" personality
• Previous experience in a hospitality environment is a plus
• Experience using Salesforce or any CRM systems is an advantage
• Must be fluent in speaking in Arabic and English. Fluency in other languages is an advantage
• Should be well organized and have exceptional attention to details
• A desire for continuous learning, improvement, and overall career growth
• Self-starter with the ability to work independently across functional groups and on multiple initiatives simultaneously
• Must be flexible to work in a fast-paced and evolving environment

What We Offer You❗

We believe you will love working at Foodics!

• We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• Out of Country Work: We offer the option to work outside of your country of employment for up to 30 days annually.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.