We support the Kingdom’s largest and most complex organizations across all industries in delivering enterprise transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness.
About us Established in 1993, Alnafitha IT is leading IT service provider in Saudi Arabia that adapt customer centric approach in vision direction focusing on creating positive experience for the customer by maximizing the value from product and service offerings and building long term relationship with the clients. We help organizations in 1. Setting IT strategies, 2. Developing IT infrastructure, 3. Maintaining high-level of IT operational excellence, 4. Serving business operations. We have partnered with the top IT vendors and technology leaders across the globe to provide the business solutions that cover most of todays’ business requirements, some of our success partners are: Microsoft, ManageEngine, AWS, Genesis, Zoho, Veeam, Poly, Yealink, Axios, TrendMicro, PaloAlto, McAfee, NetSupport, Kaspersky, Linkedin, DocuSign, Zoom, Sophos, Quest, Kemp, Autodesk, Adobe, exclaimer, Jabra, Tenable ...
We grow with our clients, and today we are proud to have more than 2000 customers in different industries across the kingdom. Enabling the organizations to grow better and not just bigger.
About the Job
We are currently searching for Revenue Operations Specialist to work at Revenue Operations (RevOps) department supporting our vision in creating remarkable internal and customer experience.
On the RevOps team, you get to build systems, processes, and alignment that help Alnafitha IT, and our customers, grow faster.
Your will own the delivery from high level; your major goal is to fulfill commercial orders as per deadlines; assign and request services, follow up and always keep customer updated with delivery / order status, create purchase orders and follow up with vendors or external suppliers to make sure services are received in time.
Responsibilities
Customers and Suppliers Data
Support the sales team with daily operations and administrative tasks.
Maintain and update the sales (CRM) (zoho )system with accurate sales data.
Assist in the preparation of sales reports and performance analytics.
Coordinate communication between sales, customers and finance departments.
Help develop and implement sales processes and workflows to improve efficiency.
Provide general support for sales-related inquiries and tasks.
RequirementsRequirements
Candidate Experience
To excel in this position, you will need to:
Certification Requirements
Bachelor’s degree in business administration or equivalent.
Technical Skills
Strong analytical and data interpretation skills.
Proficiency in CRM systems , automation tools, and other sales systems
Familiarity with data visualization tools (e.g., Tableau, Power BI).
Excellent project management and organizational skills.
Strong communication and collaboration skills, with the ability to work across multiple teams.
Personal Skills
High sense of responsibility and ownership, acting like owner in what you do.
Exceptional communication and presentation skills
Being able to work on their own or in a team
Being able to work to tight deadlines
Ability to maintain composure during stressful situation
Handling many tasks & responsibilities
Fluent in Arabic and English.
Working Conditions
Working on Weekends, Holidays or outside the business hours could be required.
