Recovery Technicians (Station Attendants)
Please wait... Location: Cairo, EG At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day , 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. - Monitor and manage the daily operation of Cairo Monorails stations ensuring the overall performance of the station and the station is maintained to the standard.
- Implement safe methods of work for station operations and other related activities.
- Implement safety measures and procedures across the system to meet the safety requirements of Cairo Monorails.
- Complying with and implement all relevant safety rules, operating procedures and work instructions.
- The station must be operated in a safe, smooth and comfortable manner.
- Timely information shall be provided to passengers.
- Public address announcements and intercom communication with passengers (if requested from OCC) must be made politely and courteously.
- Projecting a professional image by properly reflecting the corporate image when in uniform while on duty and during the way to and from work.
- Responding to passengers in a friendly way.
- Operating passenger vehicles (including maintenance vehicles) in all operating modes in the assigned area as required by the Traffic Controller / Depot Controller.
- Performing train diagnosis in the event of a defective train and undertake level 1 maintenance intervention.
- Performing diagnosis on the Systems components within the station in the event of a defective and undertake level 1 maintenance intervention.
- Delivering a safe and reliable service under degraded and emergency scenarios.
- Providing customer service on board the train, assisting passengers and attending to their needs, especially those with special needs.
- Making local announcements to passengers as directed.
Teamwork and team spirit. Quick learner. Ability to work in shifts (Day & Night). Ability to communicate with staff of all levels. Innovative, creative, and strategic thinking Possess self-drive and enthusiasm. Decision-making, organizational skills, initiative, and responsiveness At least 5 years in the electrical / mechanical maintenance environment Experience in Rail is a plus. Computer Literacy is a plus. English Language is a plus. Provider Description Enabled SAP as service provider
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