Key accountabilities and decision ownership:
• Responsible on project managements of Total communication projects
• Responsible for all broadband communication solutions technology fixed / 3G connectivity / WiMax / Microwave service delivery end to end
• Set Project Plans to Customers, and update on the progress and Report/ order needed Hardware for customer open projects and Conduct customer visits during the project life cycle from Kick off meeting with the customer till the project closure and be main customers focal point during projects life cycle
• Collecting customer acceptance and handover the projects to NOC and CRM dept
• Coordinate and follow up on projects acceptances with service assurance during customer’s meeting
Core competencies, knowledge and experience:
• Excellent communication, conflict resolution and negotiation skills.
• Customer-orientated and innovative approach to service design and delivery and Result orientated
• Evidence good organisational and project management skills and have a sense of vision, grasp complex concepts and think strategically
• Evidence exceptional time management abilities and problem solver
• Ability to interact effectively, using good interpersonal skills
Must have technical / professional qualifications:
• BA in Communications or networks
• Relevant professional / supervisory qualification
• Relevant experience within a project management (PMP , Prince 2 is a plus)
• Basic knowledge of Agile Methodologies
• Ability to communicate effectively in a variety of written and verbal formats with a wide range of people - external individuals, organizations and agencies
• Experience of planning for and successfully addressing quality assurance issues
• Ability to manage team, contracted staff, partnerships and relationships
• Excellent IT skills – Word Processing, Spreadsheets, Databases, Microsoft project, Email and Web
• Strong time management skills and motivation – ability to work to deadlines and under pressure
• Understanding of revenue reporting needs and effective data & information management issues
• Experience of working with budgets and financial systems
• Ability to work and contribute effectively to a team
• Commitment to own personal professional development
• Experience of assessing and/or evaluating individuals and projects
• Experience of commissioning and contracting work and performance monitoring
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.