People & Culture Manager

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.

All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.

Join our motivated and vibrant Team and build your career with us.

What you will be doing: 

This position supports the management of the People & Culture Department of the property and pertains to all areas that support the Swissotel Sharm El Sheikh philosophy of creating an environment where each and every team member is recognized and feels valued for their contributions.

This role will support all the team members in all elements of the People Journey including: Employer Branding, Talent Selection, Induction & Onboarding, Performance Management & Feedback, Colleague Engagement, Learning & Development, People Management, Career Management, Diversity, Equity & Inclusion, Policies & Procedures, Recognition, Compensation & Benefits, Health & Wellness, and Corporate Social Responsibility with the objective of providing business support to all departments through collaboration and coaching. 

• Manage the day-to-day operations of the People & Culture Department.
• Lead and provide support to the People & Culture team members.
• Consistently offer professional, friendly, and engaging service.
• Be a role model within the hotel and exhibit and practice professional leadership skills that are fully aligned with our culture, values, and pillars.
• Promote positive colleague relations through an environment that encourages open communication, trust, mutual respect, and fun.
• The ability to organize, attend, and participate in management of employee functions.
• Assist the Director of People & Culture in assessing organizational needs, developing aligned People & Culture solutions, and implementing strategies in the areas of employee relations, recruitment, retention administration, and colleague wellness.
• Maintain relationships with local schools, colleagues, and universities.
• Manage and oversee the recruitment process.
• Implement retention strategies to fulfill business need objectives.
• Support an environment that promotes open, ongoing feedback and coaching to bridge gaps for better performance.
• Assist departmental leaders with the development of specific action plans to address issues and concerns identified in colleague feedback.
• Assist managers in setting objectives and goals for supervisors and assistant managers.
• Support the implementation of People & Culture strategies.
• Provide advice on employment legislation and developments in labor laws, employment standards, and bargaining agreements.
• Communicate People & Culture policies and procedures to all leaders and colleagues.
• Promote work-life balance to achieve a healthy workforce in each department.
• Support the motivation of people through regular activities through the hotel.
• Ensure employee final pay is accurate, timely, and in keeping with legislative requirements.
• Complete exit interviews with departing colleagues.
• Advance positive employee relations by building effective working relationships with all constituents.
• Provide assistance and support with employee relations issues.
• Provide support in colleague coaching and counseling.
• Conduct disciplinary meetings when required.
• Process and maintain confidential information and properly document information for payroll purposes.
• Provide assistance related to employee relations, such as direct line committee organization, employee communication, bulletin boards, employee of the month program, employee picnics, parties, and general meetings.
• Follow and enforce policies and procedures.
• Follow all safety policies.
• Participate in the departmental financial budgeting and month-end processes.
• Assist the team in performing administrative duties within the department.
• Perform other duties as assigned by the Director of People & Culture.

Your experience and skills include:

• A university degree in a related discipline is a must.
• 2-3 years of people & Culture leadership experience in a hospitality setting.
• Previous experience in Egypt is required.
• Reading, writing, and oral proficiency in English.
• Self-confident and able to communicate easily with all levels of an organization, from line colleagues to executives.
• Proficiency in all Microsoft Office applications is a must.
• Strong organizational and leadership skills.
• Highly responsible & reliable with a strong sense of urgency.
• Resourceful and ability to work cohesively as part of a team.
• Up-to-date on HR trends and practices in the market.
• Excellent interpersonal skills with the ability to communicate with all levels of talent.
• Excellent organization and administrative skills.
• Multicultural awareness and ability to work with communities and people from diverse backgrounds.
• Flexible, able to embrace and respond to change.
• Ability to work independently and make sound decisions with strong initiative.
• Self-motivated and energetic.