Outbound Team Lead - Jumia (Full Time)

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

 

About Jumia Cairo Tech Center

Want to be part of the biggest tech center in Africa and work in mixed teams with over 16 different nationalities? Join Jumia Cairo Tech Center where tech meets purpose. At Cairo Tech Center you will be managed by and mentored by top tech leaders in both Portugal and Egypt. You will also be working with state of the art technologies & methodologies, and using agile philosophy, all as means to improve the lives of millions of Africans across the continent by offering them convenient and affordable online solutions. And with that as our PURPOSE, innovation at Jumia NEVER stops and you will be moving from one exciting challenge to the next.

What you will be doing

• Manage the usage of packing materials and make sure the usage matching with the dispatched orders
• Create and develop the packaging guidelines for each category of the items
• Manage weekly cycle-count for the Packing materials and make sure there are no wasting materials
• Manage the Same day delivery with the inventory team and make sure 100% of the orders are shipped
• Achieve 100% of outbound KPIs
• Audit the outbound products
• Audit all the investigation cases and make sure this not exceed the SLA
• Audit the team attendance, break time, working performance and create monthly one to one appraisal
• Update the team schedule weekly to be matched with expected volume of orders

What we are looking for

• 3 years of experience in warehousing
• Background experience in QA Management is required
• Self-motivated and team player
• Able to work under stress and flexible with frequently changing work locations
• Fluent English level

 

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders