The Operations Manager will oversee daily operations, ensuring efficient business processes across departments. This role focuses on optimizing performance, driving operational excellence, and supporting strategic goals. Key Responsibilities:
Operational Oversight: Manage daily operations, aligning them with strategic objectives.
Project Management: Oversee project execution, ensuring timely and budget-compliant delivery.
Process Improvement: Identify inefficiencies and implement improvements.
Team Leadership: Lead and develop the operations team.
Customer Satisfaction: Enhance customer service and resolve issues promptly.
Budget Management: Manage the operations budget and monitor expenses.
Compliance: Ensure adherence to regulations and mitigate risks. Maintain up-to-date knowledge of industry trends and regulatory changes.
Vendor Management: Oversee vendor relationships and contract compliance.
Qualifications:
Bachelor’s degree in Business, or related field.
15+ years in operations management, preferably in software.
Strong leadership, project management, and problem-solving skills.
