Availability improvement, failure avoidance, revenue increase and cost optimization
Communication flow with external providers: Security, Installation, Transportation, CIT companies etc.
Provision of local support to the company's centralized Operations functions.
Definition of scope, set up of measuring points, dependences, processes set up testing, documentation and manual preparation, SLA monitoring
Project management, testing and supporting implementation
Management and maintenance of the ATM machines inventory and sites in the dedicated systems
Technical office and operations IT/telco support
Site surveys and related documentation management in order to prepare site documentation, taking responsibility for the effective flow of information between the local management team and full suppliers chain involved in site preparation.
Coordination of Euronet resources to resolve potential incidents.