Description
Ookla ® is a global leader in connectivity intelligence, offering unparalleled network insights
through the combined expertise of Speedtest ® , Downdetector ® , RootMetrics ® , and Ekahau ® .
Ookla’s complementary datasets combine crowdsourced and controlled, public and private
collection methods, QoS and QoE metrics, and more to unlock correlations and actionable
insights — helping organizations optimize networks, enhance digital experiences, and create
better connected experiences for end-users.
Our team is a group of people brought together through passion and inspired by possibility. We
are looking for team members who love solving problems, are motivated by challenges, and
enjoy turning clever ideas into exceptional products. When you work for us, you are using Ookla
data and insights to advance our mission of better connectivity for all.
We are looking for a Data Analyst to join our Sales and Account Management team. In this role,
you will have the opportunity to dig into the tens of millions Speedtest-related results that are
collected every day to develop new and interesting data stories that will be shared internally
and with clients. You will work with Sales Directors and Technical Account Managers to find
creative ways to show how Ookla data can be leveraged by clients to solve real-world problems.
The ideal candidate will have a proven track record of organizing, compiling, and analyzing data,
to tell stories both internally and externally. They will be able to work in an extremely fast
paced, highly ambiguous, rapidly evolving environment. The ideal candidate must be able to
communicate effectively with technical and non-technical people.
We are committed to providing you a flexible work environment where individuality, fun, and
talent are all valued equally. If you consider yourself innovative, adept at collaboration, and you
care deeply about the work you do, we want to talk!
Expectations for Success
Partner with the sales team using customer centric data analysis, data visualization,
segmentation and predictive modeling methods
Research and build reporting and empowerment tools that tell a story to maximize
business opportunities with potential and existing customers
Support day-to-day ad-hoc analysis from the Sales and Account Management team,
providing prompt and efficient resolution to a wide range of business questions
Help define and implement a suite of common reports and data views that answer
frequent client requests
Collaborate with the Data Engineering team to improve and define processes that
promote data integrity and reporting functionality
Requirements
We are looking for the right person, not the exact list of requirements. If you believe your life
experience has prepared you for similar challenges, we’d like to hear from you.
life experience prepares you for similar challenges, we’d like to hear from you.
4-5 years experience as an analyst or BI professional
Experience in network performance analysis and data-driven troubleshooting.
Strong knowledge of network technologies (LTE, 5G, Wi-Fi) and key performance
metrics.
Proficiency in SQL, Python, R, or other data analytics tools.
Experience with visualization tools (Tableau, Power BI, or equivalent).
Understanding of radio frequency (RF) principles and network optimization
techniques.
Ability to handle large data sets and perform statistical analysis.
Excellent problem-solving skills and attention to detail.
Strong communication skills to present findings and recommendations effectively.
Experience working with client-facing teams a plus
Identify trends, anomalies, and root causes of network performance issues
Self-motivated with a track record of appropriate urgency and follow-through
Collaborate with product teams to improve customer experience based on network
data analysis.
Benefits
We care deeply about each other and the work we do, and our perks are just one way we
demonstrate this. Ookla has great benefits including competitive compensation and paid time
off. We make sure you have the best hardware, software and tools available for you to do your
work.
If you’re passionate about joining the work we’re doing, we welcome your application
and encourage applicants with both traditional and non-traditional experience that makes
them an excellent candidate for the role. We strongly believe diversity of all kinds makes us
better. We are an equal opportunity employer actively working to build an inclusive workforce
at all levels of the company. [Read our latest diversity report from our parent company here.]
Ookla is an equal opportunity employer, and qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation, gender perception
or identity, national origin, age, marital status, protected veteran status, disability status, or any
other characteristic protected by law.
