Microsoft Dynamics 365 Organization Change Manager

Job Description:

Responsibilities

• Organization Change Management Manager that leads the transformation with business process owners and End users
• Responsible for stakeholder analysis, driving alignment with the project vision, ensure stakeholder engagement
• Develops integrated OCM roadmap in alignment with implementation plan
• Develop change experience plans to help stakeholders move through their change journeys, and create the right experience to accelerate the adoption of change
• Experience working with ERP Products like Microsoft Dynamics D365, SAP and Power Platform
• Establish and nurture productive relationships with internal and client teams while delivering exceptional client service
• Work closely with the D365 Functional and Technical consultant on Project Deliverables
• Active participation in Project Management meetings, Monthly Steering committee meetings
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contacts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Measure project performance to identify areas for improvement.
• Prepare project status reports
• Coordination of change requests

Skill Set Required

• Leads communication to ensure awareness of stakeholders and user communities on the program, progress, new features and functionalities to ensure that they are well-informed
• Identify the type and magnitude of changes and their impact to develop effective change interventions
• Perform user skills assessment, learning content development and training delivery
• Knowledge and handson experience in OCM relevant tools

Qualifications

• Strong experience with at least 3 End to end OCM experience in ERP implementation projects
• Bachelor's degree in computer science, business, or a related field.
• Self-starter, proactive with strong communication & presentation skills.
• Experience and knowledge in ERP Business functions

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