Collaborate with the Discipline Supervisor in assessing and shortlisting potential tutors to take final selection decisions
Facilitate a seamless onboarding process for newly hired freelance tutors to familiarize them with Nagwa’s apps and the work process
Manage the online schedule for each tutor to avoid any scheduling conflicts when tutors are assigned multiple classes
Deliver the materials to tutors in a timely manner, enabling them to adequately prepare for sessions and deliver exceptional classes
Assist the Discipline Supervisor in handling tutors' requests, scheduling changes, and technical issues to enhance the overall student experience
Evaluate tutors' performance using appropriate systems, tools, and techniques to ensure compliance with the required standards
Communicate with tutors regarding the timely arrival of their monthly compensation
Collaborate with the Discipline Supervisor to review tutors' feedback on session materials and effectively communicate it to our Content Team, facilitating continuous improvement in the content delivered to students
Support the Discipline Supervisor in keeping all tutors informed of any changes in policies and procedures, ensuring alignment across the tutor teams
Qualifications and Work Experience
Bachelor’s degree in a relevant field
1+ years of experience in the education field
Very good command of both written and spoken English
Excellent organizational and interpersonal skills
The ability to handle multiple tasks and priorities
