Lost & Found Clerk - Luxor page is loaded
Lost & Found Clerk - Luxor
locationsProperty - Luxor time typePart time posted onPosted Yesterday job requisition id260010
The SHOW comes alive at MGM Resorts International
THE JOB:
Join the team at Luxor Hotel & Casino as a Lost and Found Clerk and be part of an iconic Las Vegas destination! In this role, you’ll be at the heart of guest service, managing all aspects of lost and found operations. From answering multi-line phones and assisting guests and employees with lost items to logging, sorting, and coordinating the return or shipment of belongings, you’ll ensure every item finds its way back to its owner. You'll collaborate closely with security and housekeeping, maintain detailed records, and uphold MGM Resorts International’s high standards of service. If you're organized, detail-oriented, and committed to creating exceptional guest experiences, we want to hear from you!
THE STARTING RATE: $16 an hour
THE DAY-TO-DAY:
Lost and Found Management: Log, sort, store, and coordinate the return of lost and found items to guests and employees.
Guest Relations: Assist guests and staff with lost items, providing exceptional customer service and facilitating item returns, including shipping when necessary.
Owner Recovery Efforts: Proactively attempt to locate owners of lost items through detailed documentation and communication.
Property Coordination: Work closely with security and housekeeping to collect and track lost items from hotel rooms, casino floors, and public areas.
Record Keeping: File all lost and found reports, security documents, and employee accident reports, ensuring proper documentation for records retention and Worker’s Compensation.
Unclaimed Items Handling: Sort and prepare unclaimed items for charitable donation following hotel and casino policies.
THE IDEAL CANDIDATE:
Minimum Age: Must be 21 years or older.
Education: High school diploma, GED, or equivalent required.
Experience: Minimum of 6 months administrative experience preferred.
Schedule Flexibility: Must be available to work varied shifts, including weekends and holidays.
Language Skills: Bilingual (English and another language) preferred.
THE PERKS & BENEFITS:
Wellness Incentives: Programs designed to support your physical and mental health.
Health & Income Protection: Access to health and income protection benefits for eligible employees.
Employee Discounts: Access to discounts on hotel stays, dining, retail, entertainment, and with company partners for travel, electronics, and more.
Free Meals: Complimentary meals provided in our employee dining room.
Free Parking: Free parking available both on and off shift.
Development Opportunities: Access to professional and personal development programs, networking events, and community volunteer opportunities.
VIEW JOB DESCRIPTION:
Are you ready to
JOIN THE SHOW
At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.
Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com
We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our and commitment to diversity and inclusion, please visit . For California residents, also see our that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.
