JOB PURPOSE: Responsible for supporting local users as directed by the Service Desk. Supports the Operations Department in implementing local projects and dealing with local suppliers.
KEY ACCOUNTABILITIES
Service Request Management
PC/IT Asset Deployment and Management: Deploy PCs and peripherals to users as directed by the Service Desk.
User Communication: Notify users of impending changes and agreed outages.
Training and Development
SPAN OF Communication:
JOB RELEVANT INFORMATION (BOUNDARIES & DECISION-MAKING AUTHORITY): Works under close supervision.
QUALIFICATIONS, EXPERIENCE, & SKILLS
Required Qualifications:
Preferred Experience:
Job-Specific Skills:
COMPETENCIES
Core Competencies:
Technical Competencies:
About Us Founded in 1984 in Dubai UAE, Future Pipe Industries (FPI) has rapidly grown to become a global leader in anti-corrosive fiberglass pipe system design and manufacturing. With the largest product portfolio of large diameter, high pressure, high-temperature, fiberglass pipe systems, FPI provides bespoke solutions across the following product segments; Water, Oil & Gas and Industrial. FPI has a focused dominant global footprint with a presence throughout the Middle East, Africa, Europe, North America and Asia. The company employs an extensive global network, with operating factories in the UAE, Oman, Qatar, Egypt, KSA, USA, The Netherlands, Spain, India and 20 offices in 17 countries including Lebanon, UK, France, Singapore, Pakistan and Indonesia, mobilizing over 3,300 members of staff around the world. For more information on Future Pipe Industries, please log on to www.futurepipe.com