Role purpose: The Learning & Capability Development (L&CD) team member is responsible for the design, delivery and evaluation of the annual training plan for employees based on the Corporate strategic direction and Business Units’ objectives and needs. Business Units are divided into accounts, each handled by the Learning & Capability Development expert who works closely with account SPOCs to deliver best in class blended learning plan and solutions.
The job holder is also responsible for enhancing and delivering impactful ‘learner experience’ delivered through different learning interventions and modalities (i.e.: VCTs, External Vendors, Online) focused on functional and interpersonal capability development for handled account, owning also the Induction experience for new joiners within their respective functional areas.
Key accountabilities and decision ownership
• Diagnoses learning and capability development needs at departmental level aligned to strategic pillars of Vodafone Egypt to meet people needs – driven from strategic priorities, business KPIs, people survey results, and HRBPs input (if any) - ensuring high-level alignment with Vodafone Group L&CD strategic direction
• Manage high learner impact and achievement of learning objectives by applying knowledge of learning styles and 70:20:10 learning approach to design a blend of existing learner-led, instructor-led and online solutions to achieve learning outcomes (i.e. digital, face to face training, coaching, etc.)
• Builds a solid vendor database, and discuss with training vendors the needed learning interventions/solutions
• Act as a development consultant driving the utilisation of Vodafone University
• Delivers Induction for all new hires as well as simple learning events using existing design and materials
Core competencies, knowledge and experience
• Knowledge and understanding of account’s vision
• Instructional design
• Facilitation of training and coaching experience at different levels of hierarchy
• Initial experience in utilising virtual channels for facilitation
• Self-driven individual that connects quickly with individuals and audiences in order to build rapport
Must have technical / professional qualifications:
• Minimum 3 years in experience in HR
• Learning & Capability Development Experience is a plus
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
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