Key Account Manager - Health and Beauty - Jumia Full Time
at Jumia Egypt Build and maintain strong relationships with key vendors within the category. Serve as the primary point of contact for vendors, understanding their needs, and addressing any concerns or issues. Proactively identify opportunities for account expansion and revenue growth. Conduct regular meetings, presentations, and business reviews to communicate performance metrics, discuss strategies, and upsell additional services. Develop account plans and strategies to maximize vendor retention and revenue generation. Collaborate with cross-functional teams, including marketing, operations, and product development, to meet vendor objectives. Monitor account health and performance metrics, analyze data, and provide actionable insights to vendors. Work closely with vendors to identify opportunities for product or service enhancements and collaborate with internal teams to implement them Identify new business opportunities within the home category and proactively pursue them. Prepare and deliver sales presentations, proposals, and contracts to potential vendors. Negotiate pricing and contractual terms to secure new partnerships. Stay updated on industry trends, market conditions, and competitors to provide strategic recommendations and drive innovation. Ensure client satisfaction and success by providing exceptional customer support and service. Monitor and address any issues or concerns raised by clients promptly and effectively. Advocate for clients' needs and requirements to ensure their long-term success.
What we are looking for
Bachelor's Degree in Business, or any related field Strong commercial skills; Good analytical and numerical skills; Great capacity to handle high stake negotiations; Structured, data-driven, thorough; Good with tools (excel & PPT, Salesforce would be a plus); Strong interpersonal skills, a team player; Great ability to work in a fast-paced and competitive environment; Flawless English communication.
We Offer:
A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African e-commerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders
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