IT Specialist, (Hybrid - Egypt Based)

Job Overview:

Invitro Capital is seeking a highly skilled IT Specialist to oversee the management of our global IT infrastructure, including hardware procurement, asset management, help desk operations, and compliance. This role encompasses supporting the company’s technological needs across multiple locations, with a strong focus on DNS management, remote access, and production environment compliance. The IT Specialist will play a key role in streamlining onboarding/offboarding processes, troubleshooting issues, and ensuring secure and efficient operations for both local and remote teams in Egypt and the US.

Working Hours: Monday to Friday, Pacific Time Zone.

Responsibilities:

• Oversee onboarding and offboarding processes, including setting up IT assets, deactivating accounts, and ensuring smooth transitions for new and departing employees.
• Manage asset inventory, tracking hardware and software across various teams to ensure accurate and efficient allocation of resources.
• Provide help desk support, troubleshooting hardware and software issues, resolving user challenges, and delivering solutions for daily operational needs.
• Handle hardware procurement for both the Egypt and US offices, ensuring timely acquisitions, vendor management, and budget control for IT-related purchases.
• Administer and support Google Workspace, including managing user access, permissions, and ensuring overall system security and operational efficiency.
• Manage hardware issues by providing timely and effective technical support, minimizing downtime, and ensuring equipment runs optimally.
• Oversee new software subscriptions, ensuring licenses are up to date, and managing subscription renewals and usage.
• Maintain and monitor production environments, ensuring all systems operate within compliance standards and implementing necessary security protocols.
• Set up and manage tunneling and remote access systems, ensuring secure, stable, and efficient connections for remote employees.