IT Specialist

Our Company:

StatsBomb was founded in January 2017 to provide data, analytics, and consultancy to football clubs, media, and sports betting companies. StatsBomb continually undertakes new research and is well-known in the analytics industry for providing unique insights into the game of football. We have developed our own proprietary industry-leading data collection and analytics software with a user-friendly high-vis front end.
StatsBomb has grown from our initial team of 3 at the start of 2017 to over 1100 employees based in the UK, US, and Egypt, and we are continuing to grow and expand our operation. We currently process over 600 games per week across 80 European and American leagues, with over 30 million events daily, and cover more than 80 leagues globally.

We're a football analytics SAAS business that is scaling rapidly. Likewise, we sell data products as well as analysis tools to sports organizations, with a tech stack that includes computer vision, machine learning, stream processing, and web-based data viz. Furthermore, we count many of the biggest names in football as customers, and your work will have a direct impact on our ability to deliver insights to those customers, driving success on the field and in the media space, and driving fan engagement.

Duties & Responsibilities:

• Install, configure, and maintain hardware and software systems
• Monitor system performance and troubleshoot issues
• Ensure network security and data protection
• Manage user accounts, permissions, and access controls
• Provide technical support and training to staff
• Maintain inventory of all equipment, software, and licenses
• Implement and manage backup and disaster recovery plans
• Stay updated with the latest industry trends and technologies

Education & Certificate:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Relevant certifications (e.g., CompTIA A+, N+, MCSA ,Firewalls,Linux) is preferred

Experience & other qualifications:

• 2-3 years of experience in IT support or a similar role
• Proven experience with network management and system admin support
• Knowledge of IT infrastructure, hardware, and software (Okta,Gsuite,Ms365,intune,)

Soft skills:

• Effective communication skills
• Customer service orientation
• Strong attention to detail
• Ability to manage time and prioritize tasks

Technical Skills:

• Proficiency in network and system administration
• Knowledge of operating systems (Windows Server, Linux, macOS)
• Experience with virtualization technologies (VMware, Hyper-V, ESXi)
• Familiarity with cloud services (AWS, Azure)