Responsible for
overseeing the day-to-day operations of our IT infrastructure and ensuring the
efficient and secure delivery of IT services to our Sister Company. What you'll do!
Managing data backup and the operations of system security, such as firewalls, antivirus, and user authorization.
Overseeing the installation of hardware and software as required along with regular updates, and work with the implementation team to configure hardware and software.
Monitoring and analyzing system performance and provide valid recommendations and suggestions to improve performance from an operational standpoint.
Supporting the implementation team in resolving escalated issues and problems raised by other stakeholders.
Providing guidance, support, troubleshooting, and escalation to stakeholders and clients alike via a ticketing system (e.g., JIRA Service).
Managing and preparing budgets and cost-saving initiatives to present to executives and higher-level management.
Collaborating with external vendors to acquire contracts for services such as cloud hosting and renewing software licenses, etc.
Developing, implement, and enforce best practice policies and procedures for the IT department.
Ensuring compliance
with local GDPR guidance.
What you should have!
Bachelor’s
degree of Computer Science or any related field
From 8 to 10 years of experience in a similar position
Demonstrated experience within an IT Management role, or an operations Management role with a strong education in IT
Proficiency in managing Windows and Linux environments
Possess DBA skills to administer, install, and configure various databases (MySQL, PostgreSQL, MS SQL, and Oracle), monitor performance, and manage live DB backups
Strong understanding of networks, their operation, security, and cloud-based computing
Excellent leadership
abilities and the ability to work with a diverse, multicultural team
