IT Business Development Analyst

we are seeking for support the growth and improvement of the company platform focused on connecting stakeholders. The Analyst will play a critical role in gathering and analyzing key user requirements, identifying key user needs and market gaps, and building enriched user profiles for better alignment with product offerings.

Responsibilities include:

• Conducting detailed market research and stakeholder analysis to understand stakeholder requirements and product expectations.
• Collaborating with cross-functional teams to refine platform features and functionalities, ensuring alignment with user needs.
• Developing clear, actionable product inputs and supporting data-driven decision-making for feature prioritization.
• Analyzing data trends to improve user engagement, platform usability, and business outcomes
• Implementing efficient customer communication and feedback channels.
• Perform as one of the primary points of contact for business stakeholders.
• Leading and facilitating pre-training orientation sessions for potential users, introducing them to the platform’s core features, key functionalities, and overall benefits.