Investigator Payments Analyst

Job Overview

Under supervision, provide support to ensure accurate and timely payment administration to our network of project sites. Perform duties in accordance with IQVIA Finance Standard Operating Procedures (SOPs), Sarbanes-Oxley Controls, and Unit Service Level Agreements (if applicable).

Essential Functions

• Manage a portfolio of projects, providing oversight throughout the entire process. Develop remote relationships with colleagues globally, considering indirect influences on your work and managing them effectively.
• Identify aged invoices and financial risks, providing reasons for any delays.
• Ensure data quality control, scheduling batches as per contracts and within budget constraints.
• Conduct project reconciliations.
• Monitor payment cycle targets, ensuring studies meet the target for each step in the payment cycle.
• Deliver high levels of customer service to internal project teams, assisting with project-related issues and finding resolutions. Influence others to ensure key actions are taken.
• Track and report metric data, flagging nonstandard issues to project teams or line managers.
• Assist other team members as required to ensure group targets are met.
• Verify that appropriate approvals are obtained for setup and payment processes.
• Support and participate in teams handling various routine tasks.
• Provide standard reports and run KPIs for project teams.
• Perform other duties as assigned.
• File appropriate documents.

Qualifications

• High School Diploma or equivalent.
• Previous experience in systems is advantageous; however, full training will be provided.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com