About Us: Raya CX is a leading provider of customer experience solutions, dedicated to helping businesses build and maintain strong relationships with their customers. We specialize in delivering tailored strategies and cutting-edge technologies to enhance customer satisfaction and drive business growth. What will you do?
Recommend changes and enhancements to existing policies and controls to make sure they are current, adequate, functional and utilized in accordance with standards established by the government and the company.
Overseeing internal operating controls, processes and practices.
Planning and performing operational and financial audits
Manages project financials, including budgets, timely billing and collection and variance recognition
Addresses situation before they come crises and develops solutions to avoid recurrence,
Developing testing methodologies to evaluate the adequacy of controls
Developing recommendations and reports based on audits and presenting these ideas to senior management
Provide high quality audit and assurance service, including preparing and reviewing audit plans and work.
Providing additional help and guidance to clients on a consultancy basis.
Participants in the development of ways to meet client needs, contributes to proposal delivery.
Identifying ways to maximize the relationship with clients and deliver added value.
Ensures the audit scope is focused on the relevant area(s) of the business.
Qualifications:
Bachelor's degree in Accounting, Finance, Business Administration, or a related field. CPA or CIA certification preferred.
Proven experience (X years) in internal auditing, risk management, or compliance, preferably in the technology or customer experience industry.
Strong understanding of internal control frameworks, risk assessment methodologies, and audit standards (e.g., COSO, SOX).
Excellent analytical, problem-solving, and communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
