Inside Sales Executive

Purpose of the Job

Reaching out to existing or potential customers by analyzing their business needs and convince them by choosing Aramex as a business partner to increase opportunities and close the deal with maintaining strategic customer relations.

Job Description

• Identify business development opportunities from customers
• Making Market Research to identify the market share and opportunities
• Monitor customers’ receivables and drive them to pay as per Aramex standards
• Meet CRM KPIs (daily calls target & distribution, opportunities, etc…)
• Ensure the integrity and accuracy of data updated in the CRM system
• Ensure customer contracts are valid and ensure they are renewed on time
• Regain the highest number of inactive customers and new clients to increase revenue
• Understand and execute pipeline, forecasting, and revenue projections
• Drive the use of e-Tools across all customers
• Ensure privacy and confidentiality of customer data in line with the company data security policies
• Collaborate with the team to achieve its objectives and targets
• Increase cross selling and up-selling opportunities
• Analyze customers performance to increase growth and production
• Prepare / Assist in preparing offers and rates for customers
• Follow up with Accounting Team in terms of pending claims and billing adjustment of customers along with the COD transfers
• Go the “extra mile” to meet sales quota and facilitate future sales
• Create strategic relationship with customers to maintain the business

Job Responsibilities - Experience and Education

• Bachelor's degree in business or any related fields 
• 2-3 experience in E-commerce is a must
• Excellent communication skills
• Very Good English speaking and written
• Very good negotiator
• Very Good in analyzing data
• Familiar with Microsoft Application (Excel ,PowerPoint)

Leadership Behaviors
Building Outstanding Teams
Setting a clear direction
Simplification
Collaborate & break silos
Execution & Accountability
Growth mindset
Innovation
Inclusion
External focus


Skills