Child Safeguarding:
Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.
ORGANISATION PROFILE / PROGRAMME SUMMARY:
Save the Children International is the world’s leading independent organization for children. We work in 117 countries and work, together with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.
In Egypt, Save the Children International has been working to ensure that children’s rights are respected, protected and promoted since 1982. We carry out both long-term development work and, more recently emergency humanitarian work.
This project aims that children and youth in vulnerable situations have their rights respected and possess sound self- reliance capacities that allow them to improve their life perspectives. It will also target national and community organizations to enable them to provide effective protection and self-reliance services for children and youth. The project is targeting children and youth up to 24 years from the refugees, migrants and host communities at Ain Shams and
surrounding areas.
ROLE PURPOSE:
The hub admin/receptionist will be responsible to coordinate the daily hub activities among the different project’s components; in addition to arranging interviews’ schedule with beneficiaries, screening, support in arranging office management, required logistics and administrative tasks.
SCOPE OF ROLE:
Reports to: Operation Officer
Role Dimensions: Close coordination among the different staff based in the office (Senior CP officer, Outreach Officer, CM coordinator, Youth and Adolescent Officer, Livelihoods Coordinator, Case workers).
KEY AREAS OF ACCOUNTABILITY:
Project Implementation:
· Support SCI team based in Ain Shams Hub with all administrative and logistical tasks;
· Responsible for the reception area at the hub and coordination of walk ins/ case assignment;
· Responsible for coordinating between the different project’s components and activities taking place at the hub;
· Support in screening and scheduling beneficiaries’ interviews;
· Support the operation officer in managing petty cash;
· Responsible for the office management of the hub, ensuring main office and kitchen supplies are available;
· Provide supervision over the role of the cleaner and security guard;
· Support administrative tasks related to interns at the hub such as filling and submitting their timesheets;
· Support the operation officer in organizing trainings, workshops, open days and other events in the field, as deemed necessary;
Reporting and documentation:
· Keeping records of beneficiaries’ attendance to the Hub.
· Support in updating and maintaining the project’s information management system and archive;
· Maintaining proper inventory records of project material and publication;
· Report weekly to line manager on task updates.
SKILLS AND BEHAVIOURS (our Values in Practice) Accountability:
· Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
· Holds the team and partners accountable to deliver on their responsibilities
Ambition:
· Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development
· Widely shares their personal vision for Save the Children, engages and motivates others
· Motivated and able to work independently
Collaboration:
· Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
· Values diversity, sees it as a source of competitive strength
· Approachable, good listener, easy to talk to
Creativity:
· Develops and encourages new and innovative solutions
· Willing to take disciplined risks
Integrity:
· Honest, encourages openness and transparency.
QUALIFICATIONS
· Relevant university degree with a minimum of 1 year of successful experience in projectimplementation with a reputed organization or NGO.
· Previous experience working in a front-desk role, is a must.
· Previous experience in dealing with different nationalities and ages, is preferable.
· Good knowledge and familiarity of reporting mechanisms and styles.
· Highly developed interpersonal and communication skills including influencing and negotiation.
· Excellent Computer literacy (word and excel)
· Excellent working knowledge of English and Arabic (reading and writing) is a must.
· Good knowledge of child safeguarding.
· Commitment to Save the Children values.
Additional job responsibilities
The duties and responsibilities as set out above are not exhaustive and the role holder may be required tocarry out additional duties within reasonableness of their level of skills and experience.
Equal Opportunities
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.
Child Safeguarding:
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
Safeguarding our Staff:
The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy
Health and Safety
The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.