Overview Responsible for supporting AMESA People Solutions lead on all the technology implementations, ensure systems continuous improvement and governance model are in place. Ensure delivery of required system service levels and build new system capabilities for managing HR processes though translating Sector/BUs process gaps into adoptable digital solutions and ensure consistency across the sector with global standards. Responsibilities Work closely with BUs & Service Enablement team to identify process/technology gaps and craft opportunities for automation to drive improvement. Accountable for managing system’s business requirements, design, UAT and sign off in coordination with GHROPs team for all new implementations and improvements (EC, MyP&D, Kenexa, Beqom, ICM..etc.) Deliver and sustain the technical/data/process elements of the deployment of all HR Projects. Evaluate and analyze sector/local systems performance in close collaboration with IT to maximize efficiency and minimize risk Manage EC & HR Downstream tools data security, market requirements, ensure full compliance & data governance is in place for critical employee data Periodically review role-based permissions on who access to which information and action (as per global guideline on defining groups, creating roles and assigning roles to the group) Laise and monitor with Capability centers all AMESA CRs, QBs, Mass Upload, etc. Lead vendors consolidation initiatives on Payroll to ensure data quality and efficiency Support HRIS solution implementations, partnering with IT and vendors to ensure a smooth execution and no disruption to employee experience Support systems integrations requirement Support migration of legacy HR applications to Global HR Core Tools by partnering with relevant stakeholders Communicate HR systems issues and enhancements to system owners/end users Act as Data Governance Gatekeeper for any system related changes Qualifications Experience in HR process improvement and management, operations, system enhancements, and shared services; leverage lean practices to streamline HR service delivery Strong architecture skills with ability to ensure diverse portfolio of systems and tools integrate flawlessly to meet end user and business requirements in most effective and efficient manner. Strong project management skills and PM certification is a plus At least 5 years of general professional experience in Data Management & Systems implementation Experience of working across a sector/ different countries would be preferable University degree preferably in IT or Informatics Practical knowledge of SLAs and CRMs preferably ServiceNow Time management – ability to focus and get things done and know what business is critical; able to deal with conflicting priorities and ambiguity Expertise of HR technologies & design principles: Expertise in HR current and emerging technology and its implementation. Subject experts to identify core issues and correct it.
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