Hotel Operations Manager - Luxor page is loaded
Hotel Operations Manager - Luxor
locationsProperty - Luxor time typeFull time posted onPosted Today job requisition id259748
The SHOW comes alive at MGM Resorts International
THE JOB:
As a Hotel Operations Manager you are an essential part of guest experience. Your commitment to ensuring efficient daily operations, smooth check-ins, and dedication to promptly resolve guest concerns, fosters a welcoming atmosphere for guests that lays the foundation for unforgettable memories that guests can carry with them well past their stay with us.
THE DAY-TO-DAY:
Provides leadership and direction to enhance guest experience within front desk operations, consistent with the company’s service standards
Facilitate individual meetings with team members to provide personalized performance feedback, recognize professional achievements, and address concerns
Accountable for fostering employee engagement, through training, recognition, rewards and development
Deliver team updates, conduct pre-shift meetings, and communicate policies and procedures to ensure compliance
Lead the hotel management team in achieving operational and financial goals including managing labor and overall financial performance
Works closely with the Senior Hotel Operations Manager to implement strategic initiatives
Assist in leading the implementation of policies, operating procedures, training programs, directives, work schedules, rules and regulations for all front desk operations team
Engages in interviews, candidate selection, employee counseling, and coaching
THE IDEAL CANDIDATE:
Must be a minimum of 21 years of age
Has a bachelor’s degree or equivalent experience in hospitality, or management
Prior leadership experience in a Hotel Operations role, within a hotel or resort setting
Has strong familiarity with Collective Bargaining Agreements and their application in the workplace
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off-shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
Are you ready to
JOIN THE SHOW
At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.
Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com
We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our and commitment to diversity and inclusion, please visit . For California residents, also see our that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.
