About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Nile side Egyptian glamour; a sleek setting, our Hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning r hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 units , a heated swimming pool, Spa and Fitness Center, and 11 food and beverage venues.
Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
Hotel Assistant Manager
Four Seasons Hotel Cairo at The First Residence
Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Hotel Assistant Manager who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
About The Role
Hotel Assistant Manager who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
What You Will Do
QUALIFICATION REQUIREMENTS: A minimum of three years hotel Rooms Division experience rooms, including at least one to two years in an leadership position. Excellent personal presentation and interpersonal skills, good problem-solving ability and proficient in Hotel property management systems, in particular Opera. Fluent in reading, writing and spoken both English & Arabic language skills. Strong supervisory and managerial skills are essential, with outstanding demonstrated coaching and development skills. Have a thorough knowledge of the Front Office systems, such as Opera, Web Checkin , Key etc . Understands and is able to perform all duties of the Front Office, Guest Services and Concierge Agents as well as Manager on Duty. Together for the FO supervisors, reviews late arrivals, next day early arrivals and departures to plan for the next day’s activities. Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return guests and groups . Covers all Night Manager’s duties when and if needed . Be fully familiar with the fire panel operation and the Duty Manager’s role as controller in an alarm situation Motivates and provides a working environment in which associates are productive and working together to their strongest ability. Ensure positive communication with associates and manager, keeping morale high Actively lobby host and act as a role model for the team Takes an active role in the preparation of Reviews/Appraisals with the FOM/FDM Has a good knowledge of the emergency duties and responsibilities Acts as the role model to actively learn from our guests, and record their preferences for future • Complete appropriate safety training and certifications to perform work tasks. • Perform other reasonable job duties as requested by Supervisors as wel l as t he hotel management team has all rights to change your job functions according to the business needs without any affect in terms of salary or benefits. • Provide assistance to coworkers, ensuring they understand their tasks. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
