Help Desk

Purpose of the Job

Job Description

Job Description: 

• Review and check clearance documents
• Follow with customs broker and approval provider started from issue the customs certificate till finalizes the shipment from customs within SLA
• Issue customs invoices
• Handling E-mail request
• Cooperate with customer services and commercial teams for all customs inquires
• Provide weekly reports by number of shipments with SLA 

Job Responsibilities - Experience and Education

Job requirements:

• Bachelor’s degree
• Good English Language
• MS office, Applications (Word, Excel, Power Point & Outlook)
• 3-4 years of experience in customs (brokerage ) handling
• Good communication and proactive to get the job done timely and accurately.
• Team player and able to manage priority under stress and deadline
• Ability to work independently with minimum supervision
• Work Location: Cairo Airport

Leadership Behaviors
Building Outstanding Teams
Setting a clear direction
Simplification
Collaborate & break silos
Execution & Accountability
Growth mindset
Innovation
Inclusion
External focus


Skills