Overview The Req to PO analyst will be responsible for faclitate imported PO's shipments release from customs and deliver to ship to locations. This role will be working in a fast-paced high-volume environment that requires strong communication and organizational skills with an attention to detail. Communicate externally with custom brokers, customs and suppliers as well internally with function's requesters, Finance and AP. Monitor Customs accounts balances and settlement through support the broker’s invoices exception resolution. Ensure that all processes follow the Egyptiain laws and customs authorities regulations. The scope of the role is Egypt market. Responsibilities Lead custom clearance operations internally and externally. Monitor shipping ETA’s & manage custom clearances Ensure adherence to Egyptian customs regulations and secure any applicable duty exemptions to optimize costs. Ensure all import activities adhere to relevant customs laws and regulations, minimizing the risk of non-compliance. Being alerted and Aligning any regulation changes by Customs Authorities to Business Collaborate with internal departments, such as finance, supply chain, Engineering and Agriculture team as well as external partners, including customs brokers , freight forwarders and vendors to ensure seamless clearance , address any customs-related concerns, Smooth delivery of goods and Verifying POs vs shipments. Coordination with Authorities: Liaise with customs officials and other governmental agencies to resolve any issues that may arise during the clearance process. Broker Management, Oversee and coordinate with customs brokers to ensure timely and accurate clearance of shipments. Oversee the end-to-end customs clearance process, ensuring all necessary documents are accurately prepared and submitted to facilitate the timely release of shipments. Solving day to day issues between end users and Custom broker Creating & Reviewing ACID Nos Creating & Reviewing bank forms Weekly Reporting on Air & Sea shipment clearance status & demurrage status for pending shipments. Handling Exception & Approval on Aquila for customs clearance & demurrage invoices. Perform annual auditing for Custom Clearance files with the broker Review of Bank forms to ensure that it will be accepted by custom authorities Daily/weekly/Monthly/Annual report/analysis about Port & Airport status. Demurrage Root Cause analysis ,documenting, reporting , analyzing Demurrage fees and managing actions to avoid demurrages. Handling Broker Balance and payment processing and updating broker on paid invoices Reviewing and Revising upcoming shipment documents and bank forms and making sure it matches 100% customs regulations requirements. Manage payment cycles related to customs duties and taxes, coordinating closely with the finance department to ensure accurate and timely transactions. Reviewing broker Customs & Clearance invoices. Manage regular follow ups/connects with the finance & stakeholders to ensure settlement of broker’s invoices. Resolve Invoice exception related to Customs and clearance. Providing accurate, complete and timely responses to e-mails and queries from internal and external stakeholders Facilitate in getting the missing invoice copies form the broker and send it to receiving room for scanning. Manage broker’s payments on the system. Processing Custom Clearance invoices and issuance of request for payments Follow up on Custom’s accounts to ensure availability of cash for incoming shipments Reconciliation of Custom Accounts between Accounts Payable and Customs Authorities Collaborating with Finance for GRIR clearance from any residue amount on estimated customs Feeding Broker’s account based on shipments analysis Identify opportunities to enhance the efficiency of customs clearance procedures and implement best practices Qualifications Strong interpersonal skills (needs to be able to build relationships with Suppliers & Users) ability to interact effectively with all levels of internal teams and suppliers Strong organizational, investigative, communication and strategic thinking skills Ability to prioritize and handle multiple tasks simultaneously Professional presentation experience Proficiency in customs management software. Proficiency in SAP and Microsoft Office (Word, Excel, Powerpoint). Ideally with a logistical or finance/analytical background Good English level (Very good written and spoken) Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, or a related field. 2-3 years in customs clearance or a similar role, preferably within the beverage or fast-moving consumer goods (FMCG) industry