General Manager | Restaurants

We are looking for a passionate, self-driven, and experienced General Manager to join one of the leading Restaurant companies in Saudi Arabia.

Get to know our client:

One of the fastest-growing Restaurantcompanies in Saudi Arabiain Saudi Arabia they have more than 30 branches around the KSA
Job Context: As the General Manager, you will oversee all restaurant operations, ensuring exceptional service delivery and profitability. You will lead a team dedicated to upholding our brand standards and creating memorable dining experiences.

• Operational Leadership: Manage day-to-day operations, including staffing, scheduling, inventory management, and compliance with health and safety standards.
• Customer Experience: Foster a customer-centric environment that delivers outstanding service and ensures guest satisfaction.
• Financial Management: Drive profitability through effective cost management, revenue generation strategies, and achieving financial targets.
• Quality Assurance: Uphold food quality and hygiene standards, ensuring adherence to recipes, preparation techniques, and sanitation guidelines.
• Menu Development: Collaborate with the culinary team to develop and refine menu offerings, ensuring variety, quality, and profitability.
• Marketing and Promotion: Develop and implement marketing strategies to attract new customers and enhance brand visibility, including promotions, social media engagement, and community outreach.
• Vendor Management: Source, negotiate with, and manage relationships with suppliers and vendors to ensure quality ingredients and cost efficiency.
• Financial Reporting: Prepare regular financial reports, monitor key performance indicators (KPIs), and analyze trends to inform strategic decision-making and operational improvements.
• Health and Safety Compliance: Ensure compliance with health and safety regulations, conducting regular inspections, staff training, and implementing corrective actions as necessary.
• Customer Feedback and Resolution: Monitor customer feedback channels, respond to inquiries and complaints promptly, and implement improvements based on customer insights.
• Community Engagement: Build relationships within the local community, participate in community events, and support initiatives that align with the restaurant's values and mission.
• Staff Engagement and Development: Foster a positive work environment through effective leadership, team-building activities, and ongoing training and development opportunities for staff members.
• Strategic Planning: Collaborate with senior management on long-term strategic planning, expansion initiatives, and business development opportunities.

• Bachelor's degree in Accounting, Finance, or a related field
• Proven experience as a General Manager or similar leadership role in the food service industry.
• Strong business acumen with a track record of achieving operational excellence and financial goals.
• Experience in the restaurants is a must.
• Excellent interpersonal and communication skills, capable of building relationships with customers and motivating a diverse team.
• Understanding of local food safety regulations and compliance requirements.
• Flexibility to work evenings, weekends, and holidays as needed.