Full Time - Sales Specialist - Millwork - Day
Location Alexandria, VA 0715 Category Store Operations Job Id JR-01813934 Job Type Full time
JOB DESCRIPTION
What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Specialist Millwork, this means:
• Being friendly and professional, eager to understand the customer’s specific needs in order to pair the best products and service offerings in support of their project.
• Ensuring displayed merchandise reflects our high standards of showroom readiness, operates as intended during demonstrations, and is up to date, accurately mirroring the manufacturers current product offering.
• Engaging in safe work practices including the proper operation of store equipment.
The Sales Specialist Millwork serves as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale. This associate provides exceptional consultative services to customers and confirms their needs are met before leaving the store. The Sales Specialist Millwork is also responsible for executing orders and projects in their area of focus.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We're Looking For
• Hourly Full Time: Generally scheduled 39 to 40 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
• High School Diploma or equivalent.
• 1 year of external experience in customer facing sales OR 6 months Lowe's retail experience.
Preferred Qualifications
• 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
• 2 years of experience identifying and selling products based upon customer needs or plans.
• 2 years of experience in providing customer service including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
• 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
• 1 year of experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plans.
• 2 years of experience in a sales environment with required sales goals or metrics.
• 1 year of employment with Lowe's as a Sales Specialist.
• 1 year of experience in a trade directly related to Millwork.
If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Your work is recognized
When pursuing your goals, knowing your company has your back is essential. We give you the resources and benefits you need to work and live. Paid Time Off
We offer paid time off for vacation, holidays, sick leave, and volunteer time. Depending on the position and tenure, most full-time associates start with around 10-15 days of combined time off.
Work together, win together
Successful futures are built on solid foundations. With teams that support you and encourage your growth. Where you know your contributions are seen, valued, and rewarded. Here, we help transform houses into homes. We enrich our communities in the good times and build them back in the tough times. And we do it by showing up every day, bringing the blend of knowledge and customer focus only a Lowe's associate can. Whether you're here for a bit or here for a while, we're here for you.
This is your home to possibility.
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