Field Service Engineer

A leading provider of innovative compressed air and vacuum solutions is seeking a dedicated and skilled Field Service Engineer to join their dynamic team. As a Field Service Engineer, you will be responsible for providing technical support and services to their clients . Your role will involve troubleshooting, repairing, and maintaining equipment at various field locations to ensure operational efficiency.

Key Responsibilities:

• Perform routine, preventative maintenance and repairs on all brands of air compressors, dryers, gas generators, and ancillary equipment. Preventative maintenance should be conducted in accordance with manufacturer’s recommendations (with regards to schedule and scope). 
• Troubleshoot and perform diagnostics on malfunctioning equipment, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment.  Prior to and following preventative maintenance and repairs, test and document the proper operating parameters of the equipment.  
• Troubleshoot and repair for electrical circuits, harnesses, boards, motors and sensors. also setting up industrial communication protocols (Modbus, Profibus , Ethernet) for connecting communication network between compressors.
• Document all work performed daily using company provided hardware and software.  Develop rapport with customers through effective communication, interpersonal skills, and professionalism.
• Provide basic tools to accomplish job along with normal maintenance of tools and equipment.  
• Display the ability to absorb a higher level of learning including VSD’s, refrigeration, industrial networks, remote monitoring, and air audits. Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations. 
• Must participate in a rotating on - call schedule and be able to work overtime on short notice. 
• Serve as an ambassador for the company, promoting the Atlas Copco “Way”.  Learn and share knowledge, experiences and training with teammates to increase one’s own knowledge and knowledge of others.  
• Display the ability to manage time accordingly. Must have the ability to work and solve problems independently. Promote and practice proper safety procedures and the correct use of personal protective equipment at all times.
• Work as a team sharing knowledge with colleagues and participate in on the job training of self and others as skills allow.  
• Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-orientated image to customers.
• Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.
• Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.
•   Perform other duties as assigned.