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Raya Foods; one of Raya’s subsidiaries, is hiring an Executive Logistics.
What will you do:
- Receive and process customer orders, ensuring accuracy and timely delivery.
Coordinate with internal teams, including production and sales, to fulfill orders and meet customer expectations.
Assist in coordinating transportation activities, including carrier selection, route planning, and tracking shipments.
Communicate with transportation providers to ensure on-time delivery and resolve any logistics-related issues.
Prepare and maintain accurate shipping documentation, including invoices, packing lists, and customs documents.
Ensure compliance with import/export regulations and customs procedures.
Liaise with external vendors and suppliers to coordinate delivery schedules and resolve any logistics-related issues.
Assist in vendor performance evaluation and contract management.
Provide timely and effective communication to customers regarding order status, delivery updates, and any logistics-related inquiries.
Handle customer complaints or issues related to logistics and collaborate with relevant teams to find appropriate solutions.
Assist in generating logistics reports and analyzing data to track performance metrics and identify areas for improvement.